39bd takes the privacy of your personal information extremely seriously. On this page, you can find out what data we collect, why we collect it, and how we keep it secure — explained in plain, straightforward English.
How We Protect Your Privacy — At a Glance
Your name, phone number, payment details, and all other information are stored under SSL encryption. No unauthorised party can access this data.
39bd never sells your personal information to third parties. Your data is not shared with advertisers or outside companies.
You can view your data, request corrections, and ask to close your account at any time.
Only designated 39bd staff can access data on a need-to-know basis. Every access is logged and regularly monitored.
After your account is closed, your personal data will be permanently deleted within a set timeframe — unless retention is required by law.
You can opt out of promotional emails or notifications at any time through your account settings.
This privacy policy sets out the terms governing the exchange of information between 39bd and its members. By opening an account or using 39bd's services, you agree to this policy.
We understand that your personal data is a sensitive matter. That is why this policy has been written in plain, accessible language — so every member knows exactly what 39bd does with their information.
The bottom line: 39bd uses your information solely to provide its services. It is never sold to third parties or used for advertising.
39bd collects three types of data — what you provide directly, what is collected automatically as you use the service, and what is gathered during identity verification.
39bd uses collected data only for specific, defined purposes. No data is used for anything beyond those purposes.
For login verification, password resets, and account security.
For processing deposits, handling withdrawals, and verifying transactions.
Used to detect unusual activity and keep accounts secure.
To allow our support team to access the information they need in order to resolve your issue.
To analyze which features are used most and improve the platform accordingly.
For account changes, security alerts, and policy update notifications.
39bd uses industry-standard security practices to keep your data safe. This is not just a promise — it is part of our everyday operations.
You can help too: Use a strong password, avoid logging in over public Wi-Fi, and contact support immediately if you notice any suspicious activity on your account.
As a 39bd member, you have a number of rights over your own data. It is important that you know what they are.
You can view the information 39bd holds about you.
You can correct any inaccurate or outdated information.
Once your account is closed, you may request that your data be deleted.
You may object to your information being used for specific purposes.
You can request a copy of your data to be downloaded.
You may request that the processing of certain data be temporarily suspended.
To exercise any of these rights, email support@39bd.my or contact us via live chat. We will respond within 30 days.
39bd strictly does not serve anyone under the age of 18. Data from minors is neither collected nor can it be.
39bd does not retain any data beyond what is strictly necessary.
39bd may update this Privacy Policy when necessary. Any changes will be reflected by a new date at the top of this page.
If you have any questions about the privacy policy or wish to exercise your data rights, please contact 39bd.
Support@39bd.my — privacy-related requests are responded to within 30 days.
Live chat support in Bangla for general queries — available 24/7.
We often click "I agree" on apps and websites without reading a word. But on an online gaming platform — where real financial transactions take place — it's worth taking a closer look at the privacy policy. On this page, 39bd We've aimed to explain everything as clearly and simply as possible.
Many members wonder — is 39bd sharing my bKash number or NID details anywhere else? The answer is no. 39bd uses your payment information solely to process transactions, and that information goes no further than the payment gateway. Your NID details are used only for KYC verification — never for any marketing purpose.
39bd's biggest investment in data protection is technology. SSL encryption, database encryption, regular security audits — these work behind the scenes every day, even if you never see them. Here's a simple example: when you log in to 39bd, not even a 39bd employee can see your password. It's stored as an encrypted hash.
Cookies are a concern for many people. The cookies used by 39bd are primarily session cookies and functionality cookies — they keep you logged in and remember your game settings. 39bd does not use advertising tracking cookies.
Many members are unaware that they have the right to access their own data. If 39bd holds any information about you, you can request to view it, have it corrected, and — if your account is closed — ask for it to be deleted. These rights belong to you, and you should never hesitate to use them.
39bd makes no compromises on minor protection. If a minor attempts to open an account using a family member's identity, the KYC process will catch it. If a parent or guardian notices anything concerning, contacting us will result in immediate action.
Our data retention approach is straightforward — 39bd does not hold on to data it no longer needs. Certain transaction records must be kept for legal compliance, but they are permanently deleted once that period expires. Your old game history and personal information do not sit on our servers indefinitely.
At its core, 39bd's privacy policy comes down to this — your data belongs to you. We only use what's necessary to provide our services; the rest stays in your control. If you have any questions, reach out to support — in Bangla, directly.
Questions members frequently ask
Your data is secure, your privacy is valued — open an account at 39bd today and play with complete peace of mind.
For users aged 18 and above. Please gamble responsibly.